Denver Water required a modern, configurable digital platform to manage large-scale utility operations — from water meter readings and asset inspections to pipe replacement and waste services. CyberHULL partnered to design and build a secure, always-up-to-date web platform that unified field operations, dispatching, and administration across desktop and mobile environments. The solution was later acquired by Xylem, a global leader in water technology.
The key obstacles we needed to overcome to transform the digital experience.
Coordinating thousands of field tasks across multiple teams required robust workflow management.
Supporting offline-first workflows with real-time synchronization for field workers in areas with limited connectivity.
Managing diverse client requirements with configurable processes that adapt to different utilities.
Ensuring reliability for mission-critical infrastructure operations with zero tolerance for downtime.
Supporting both desktop administrators and mobile field workers with role-specific interfaces.
