Canon set out to build a modern ecommerce platform that transforms how customers purchase and manage printer cartridges - shifting from one-off transactions toward a subscription-driven, predictable revenue model. CyberHULL partnered with Canon to architect a bilingual, secure Magento 2 ecosystem designed for automation, recurring billing workflows, and operational scalability across Canada. This required deep customization, not a standard Magento deployment.
The key obstacles we needed to overcome to transform the digital experience.
Supporting recurring consumable ordering with flexible billing logic and predictable revenue workflows.
Handling high-volume payments with split payment flows, partial releases, and fund holds.
Applying strong fraud prevention measures to protect transactions and reduce chargebacks.
Representing complex product relationships and custom shipping behaviors across categories.
Delivering a unified bilingual experience across all customer touchpoints.
Meeting internal security expectations and compliance frameworks for enterprise operations.
